Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Jessica Williams: Cristina is a General Manager for a condo community that we manage. I received the email below from a Board President:
It came to my attention this past weekend that there was a tremendous amount of trash outside the dumpsters. It seems the trash company will simply kick anything aside that is not physically in the bin, pick up the bin and leave the rest behind. It was HORRIBLE. I was notified as security contacted me.
I notified Cristina of the situation and she informed me that maintenance and janitorial does not work on the weekends. That being said, Cristina took it upon herself to go to the property to clean not only that bin but the remaining 12 bins as well. That is WAY above and beyond the call of duty and she should be somehow recognized for that.
Cristina routinely provides 5 start service in her diligence and commitment to the community, and this is just one recent example that stood out.