Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Becky Hertzler: Amber is a new CAM in our King of Prussia office. We are both working with a new developer for our office on different projects. We had the same contractor in place for both communities (Rolling Meadows and Blue Rock). Then, 48 hours before the largest snowstorm that we have seen in the past 10 years, the contractor walked out. He decided that the properties were too far away for him to service. I was off on a vacation day. Amber stepped in and up to the plate. While I logged on in the morning to begin searching for a new vendor, she did the same. We both began making phone calls. Unfortunately, I had some items to take care of, as it was my day off. Amber was able to secure a vendor for both communities, put the contracts together for both communities, and get the contracts signed for both communities so that I could enjoy the remainder of my day off. Thank you, Amber, for stepping up, taking care of our clients, and taking care of me!