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5 Star Champion: Emilia Ferguson

Each week we feature five winners and connect their stories to the 5 Star principle they best represent.  

Nominated by Katherine Reardon: Through these difficult times, we are all learning how to efficiently work from home. It has not been easy to coordinate the delivery and payment of invoices we receive via mail for our four associations. I submitted multiple Emergency AP requests yesterday after having audited bills that were not received. Emilia answered all of my requests promptly. She also confirmed that one of the invoices had been paid last month, so I was able to call the vendor and confirm. This shows me that she is thorough and ensuring her responses are accurate and thoughtful. I appreciate all of her help!!!