Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Vincent T. Olivia: In the fall of 2020, we had major challenges with our largest client. While we had many team members that aided in the efforts to win back the confidence and partnership with the board, Matthew Resler definitely took the lead. Matt demonstrated the epitome of project management and organization. This client now has job descriptions, standard operation procedures, a training program, and increased onsite staffing. Matt's efforts transformed and re-built the entire team onsite and the board's partnership. The board president recently took the time to send a letter to Mr. Carona and our executive leadership team regarding his unsurpassed efforts. This was truly one of the most incredible examples of how hard work, self-sacrifice and dedication to our clients can pay large dividends. I am so proud to be a part of his team. He is now nicknamed Iceman in our office because he was so cool under pressure. Congratulations, Matt, on setting the bard for all of us to follow.
5 Star Principle: Exercise Leadership