e3 Champion: Going Above and Beyond

Each month, employee family members are selected as e3 Champions. E3 stands for: Every client. Every day. Every time. The e3 Champion Award rewards those who go above and beyond the call of duty for both internal and external clients.

Nomination by Neil Ross:  Amara's commitment and level of service to her community (Country Club Village Phase 2) is always of the very highest level. She goes far beyond what is expected every day, working with homeowners, the Board, vendors, as well as a staff of seven. In preparation for Hurricane Lane, she showed incredible organization and forethought in planning. We received this feedback from a board member: "Thank you [Amara] for the exemplary job in preparing CCV2 for the inclement hurricane weather that is headed our way. I certainly feel assured that our CCV2 staff members have been alerted and prepared for the possibility of any emergency that may occur, all thanks to YOUR leadership, communication and outstanding management capabilities that surpasses any of the previous management. This is definitely a first that that a GM has been proactive in preparing for disaster control and to train the staff in procedures for before and after care of the property. The step-by-step procedural checklist and preparation to do list is impressive to say the least. Your written reports are impeccable, well researched and thorough... Outstanding communication and execution!! Most truly grateful to have you as our General Manager at CCV2! Thank you for doing a splendid job!" Amara, we can all look to you as an example of how to keep staff and community members prepared for potential emergencies. Thank you for your thoughtful planning and dedication to the safety of the community you serve.