Homeowners’ association (HOA) board members are responsible for maintaining their communities and ensuring funds are used correctly. However, resident satisfaction is another key factor impacting an association’s success. A positive homeowner experience can promote connections, boost neighborhood pride, and build trust in the board. 

As an industry leader in association management, Associa has helped HOAs across North America improve homeowner morale and confidence in community leadership. In this ebook, unlock our top 10 tips for maintaining homeowner happiness and different ways to implement the following strategies:

• Ensuring community rules are reasonable
• Enforcing rules fairly
• Maintaining the community's appearance
• Offering community events that appeal to residents
• Having an effective conflict resolution strategy in place
• Communicating with homeowners openly and frequently
• Being transparent with the use of community funds 
• Keeping amenities well-maintained and functional
• Offering hybrid HOA meetings
• Being approachable as a community leader 

Download the ebook today! 

FAQs About Living in an HOA

How can homeowners learn about their HOA's rules?

Homeowners should take a close look at their governing documents to familiarize themselves with community rules and regulations. The HOA board and Community Association Manager (CAM, for short) can also help to answer any questions  and fill in any missing details.

How can HOA homeowners be good neighbors?

Following the rules will help HOA homeowners keep a good relationship wiht their neighbors. If you suspect your neighbors of ignoring neighborhood guidelines, like parking or noise violations, don't jump to any conclusions. Try talking to your neighbor face-to-face before ever reporting them to your association and don't hesitate to reach out and invite them to HOA meetings or activities.

What makes HOA living enjoyable?

One of the main reasons people want to live in an HOA is to take advantage of the added events and amenities. Getting out and enjoying the extra things the community offers often improves the sense of community homeowners have and make their xperience of living in an HOA more enjoyable.

How can homeowners stay connected to their HOA communities?

If homeowners are looking for additional ways to get involved in their community, then HOA's provide many volunteer opportunities. Start by attending your association's meeting and getting to know current board members. Often, your board will have additional committees for activities or welcoming new members that you can help run. Likewise, you may want to consider volunteering on the HOA board.

Homeowners should also make sure  they are signed up to receive any community communications, whether it be through the mail, emails, text messages, or phone calls. Additionally, many communities will also use online apps and websites to send out notifications. Whichever way your HOA communicates, make sure you are plugged in and not missing any relevant news or announcements.