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FEATURED EBOOK: 6 Ways HOA Boards Can Regain Residents' Trust

Neighborhood with two-story houses

When a homeowners’ association (HOA) is built on trust, residents and board members work together to help the community thrive. However, for this partnership to succeed, homeowners must feel confident the board has their best interest at heart and is running the association productively.

Unfortunately, the board’s mistakes or poor decisions can create suspicion and resentment. For example, not delivering on a promise, allowing internal conflicts to affect homeowners, and failing to be transparent about funds can all lead to discontent. But that doesn’t mean the relationship between residents and board members can’t be repaired.

For decades, Associa has helped HOAs strengthen community bonds and confidence in leadership. Ana Rodriguez, senior community association manager for Associa Hill Country, understands the struggle boards face when trying to regain homeowners’ trust. With 20+ years in the industry, Ana has supported boards through this and shares tips to rebuild those connections. Download the ebook, "6 Ways HOA Boards Can Regain Residents' Trust," now to learn the best six ways to get your community back on track.

About the Author

Ana Rodriguez is a senior community association manager for Associa Hill Country. With more than 20 years of experience in the community management industry, her passion is helping new communities navigate the management transition phase. She’s also a people person and enjoys building lasting relationships with vendor partners.

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