February 2021 5 Star Champion: Cheryl Lovett

Nomination by Michelle Boeck: Cheryl Lovett is a member of the Urjanet Utilities team at the CSSC. She provides outstanding support to her team as well as all our branches. A portion of her job includes reaching out to the branches when we are missing a utility invoice to make sure get the invoices paid timely. The entire CSSC Utility team relies on her expertise often to make sure all the utilities on the Urjanet program are set up properly and working as efficiently as possible. When something is needed, she is always the first to jump in and help. She has come up with many ideas on making our process run smoother and I think she exhibits everything that makes a 5-Star Champion.

5 Star Principle: Own the Resolution