Effective communication may be the most important tool available to the board of directors to facilitate a positive and cooperative spirit within a homeowners’ association (HOA). Board members need to connect with individual residents and show that the HOA is run by people who care about them—not just an impersonal bureaucracy.
Communication is most successful when it takes a variety of forms— personal, public, written, and verbal. The more forms of communication delivered, the better. You want to make sure that owners have plenty of opportunities to receive or access information.
As the industry leader, Associa has more than 43 years of experience communicating with thousands of communities, board members, and residents. We’re well-versed in the ins and outs of communication and know what works. Download our FREE ebook, "8 Proven Communication Tools for HOA Board Members," to access top tools to promote transparency and effective communication across your HOA.