Rental Corner: Residential Tenancy Regulations
Did you know there is a recent change in the Residential Tenancy Regulations regarding the method of Service?
Commencing March 1st, 2021, email communication is allowed to be one of the methods of service. If both the landlord and the tenant would like to use email as a method of service, both parties must provide an email address, for the purpose of serving documents. Documentation is to be provided for such agreement.
When serving documents via email, the email is deemed to be received 3 days after it is sent. It is necessary to keep evidence of the dates when the email was sent and received for various situations, such as notice of termination and future arbitration hearings.
Evidence of email service can be any of the following:
1. “Sent” email with recipient email address
2. “Receipt” of the email confirmation
3. “Response” from either party
4. “Read” notification of the email
What do you do if one party does not want to use the email as a method of service anymore? Either party can rescind the consent to allow email service at any point in time with proper written notice. It is also the responsibility of each party to update the email address for the purpose of service.
If you are tired of following the various legislation implemented from time to time, especially during the pandemic, our RHOME Team is ready to assist with the day-to-day management of your investment unit.