Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Rosie Galla: Terry has been a community manager for less than a year. He was assigned a very large account with a demanding board, which might discourage some people, but Terry embraced the challenge and recently received this compliment from one of the Board members:
“, On a scale from 1 to 10, you are a 10+. Thank you for all your hard work.”
In addition to that positive feedback, he received a 5-star google review from another community, expressing their gratitude for the increased level of service. Congratulations to one of our newest Super Stars! We are so happy you’re on our team!
5-Star Principle: Demonstrate Care