Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Anne Brumbalow: I just wanted to take a moment to recognize everything that Derrick does for us. Derrick is always willing to go above and beyond to make sure all your needs are met or a solution has been talked through. Since Derrick joined the team, anytime we have equipment go down or need troubleshooting, he has always been one of my go-to people. I think the best example of how much of a rockstar Derrick is would be when I changed teams from the CSSC to Home Office and kept experiencing issue after issue with my new equipment. From scheduling appointments with Dell, setting me up with a loaner laptop, fixing my printer access, setting up multiple phones, and helping me make sure the CSSC is still being taken care of before my replacement starts, he has always been the most helpful and patient with me. He makes everyone feel like they are his most important client.
5 Star Principle: Demonstrate Care