Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Doreen Tejeda: Tiera went above and beyond the call of duty when there was a fire in a community we manage. She jumped in immediately and began helping the homeowners, insurance agents, vendors, and everyone else involved. She took what can be a very scary situation for residents and gave them the guidance and support they needed during their time of crisis.
5 Star Principle: Own the Resolution