Each month we feature five winners and connect their stories to the 5 Star principle they best represent.
Nomination by Luanne Crilly: At a recent annual general meeting, the president noted the following in his speech, "I would be remiss if I didn't thank Gillian Carter, our property manager. Since serving on this board, I have worked with a few property managers and none can hold a candle to Gillian. While Gillian manages several properties, she stays on top of our concerns as if we were her only client." Gillian is a pleasure to work with and this acknowledgement of her commitment to 5-star customer service is exactly what we love to hear.
5 Star Principle: Build Relationships