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6. THE ADJUSTER CONDUCTS
AN INSPECTION.
Depending on the severity of your losses, the insurance company may need to
conduct an inspection of the property. The claims examiner will advise your
community manager that a staff or independent adjuster will be in contact to
schedule an inspection.
During this time, it's crucial that your association doesn't stop mitigation efforts
while waiting for the inspection. Doing so may complicate your claim and create
hazardous conditions that put residents at risk.
Your board or community manager should hear from the adjuster within 24 hours
to set up the inspection. If there are no conflicts, the inspection should happen very
quickly—usually within 48 hours of the initial contact with the insurance adjuster.
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