Welcome Packet Checklist for Council Members

Moving into a new home is exciting. Meeting new neighbours, strolling through the neighbourhood, and organizing a new space all contribute to that tingly-inside feeling. With a clean slate, new residents of a community association are eager to start fresh. And as community leaders, it’s 
the council’s job to foster and nourish that positivity with a warm welcome. 

To make a good first impression on behalf of the council and the community at large, it’s best practice to promptly deliver a welcome packet, or a homeowner’s manual, when a new resident first moves in. A keepsake residents will likely reference again and again, a welcome packet should include all the information, resources, and tools needed to make community life enjoyable. 

At Associa, we’ve spent more than 46 years assisting council members as they walk owners through their new surroundings. To help council members draft a welcome packet that’s both useful and user-friendly, we’re providing this welcome packet checklist. Check off each section as you 
work to  create a comprehensive resource for each new homeowner in your community.