Board members are responsible for maintaining their communities and ensuring funds are used correctly. However, resident satisfaction is another key factor impacting an association’s success. A positive homeowner experience can promote connections, boost neighborhood pride, and build trust in the board. 

As an industry leader in association management, Associa has helped communities across North America improve homeowner morale and confidence in community leadership. In this ebook, unlock our top 10 tips for maintaining homeowner happiness and different ways to implement the following strategies:

• Ensuring community rules are reasonable
• Enforcing rules fairly
• Maintaining the community's appearance
• Offering community events that appeal to residents
• Having an effective conflict resolution strategy in place
• Communicating with homeowners openly and frequently
• Being transparent with the use of community funds 
• Keeping amenities well-maintained and functional
• Offering hybrid HOA meetings
• Being approachable as a community leader 

Download the ebook today!