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INTRODUCTION
When a homeowners' association (HOA) is built on trust, residents and board
members work together to help the community thrive. However, for this
partnership to succeed, homeowners must feel confident the board has their
best interest at heart and is running the association productively.
Unfortunately, the board's mistakes or poor decisions can create suspicion
and resentment. For example, not delivering on a promise, allowing internal
conflicts to affect homeowners, and failing to be transparent about funds
can all lead to discontent. But that doesn't mean the relationship between
residents and board members can't be repaired.
For decades, Associa has helped HOAs strengthen community bonds and
confidence in leadership. Ana Rodriguez, senior community association
manager for Associa Hill Country, understands the struggle boards face when
trying to regain homeowners' trust. With 20+ years in the industry, Ana has
supported boards through this and shares tips to rebuild those connections.
Read on to learn the best six ways to get your community back on track.
Ana Rodriguez is a senior community association manager for Associa Hill
Country. With more than 20 years of experience in the community management
industry, her passion is helping new communities navigate the management
transition phase. She's also a people person and enjoys building lasting
relationships with vendor partners.
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