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Maximize HOA Engagement: 6 Tested Ways for Eliciting Homeowner Feedback

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5 2. SCHEDULE A COMMUNITY FORUM At a board meeting, board members conduct the business of the association and discuss operations, policies, maintenance reports, and more. To encourage resident attendance and participation, schedule an open forum during this meeting, so homeowners can take the floor and directly share feedback on topical issues. Add the open forum to the meeting agenda and establish a time limit for each speaker. Set ground rules and share expectations for forum contributors. Maintain formality and professionalism during the open forum to establish a level of respect and structure that keeps speakers on topic. Best suited for feedback on: • HOA leadership concerns • Community projects • Elections or board decisions It's essential that you handle comments with patience and understanding. Even if you don't agree, let homeowners know that you hear them, appreciate their passion, and will discuss the issue further. 7 6 5 4 8 9 10 3 2

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