02
CONTENTS
What Is a Collections Policy?
Step #1: Consult with Your
Community Manager & Legal Team
Step #2: Define the Fee Structure
Step #3: Determine Delinquent
Policies
Step #4: Consider Par tnering with a
Collections Agency
Step #5: Draft, Approve, &
Distribute the Policy
0 3
0 4
0 5
0 6
0 8
0 9
