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5. LEAN ON THE
PROFESSIONALS
Boards often make the mistake of not seeking
the advice of professional partners and service
providers, like your community manager or
association lawyer. It's essential to lean on
these professionals who are experts in their
field and can guide you to success.
Community Manager
While it's the board's job to lead the community,
it's a community manager's job to assist the
board in their duties. Look to your community
manager for support. A good community
manager is calm, professional, educated,
and an effective communicator with strong
customer service skills. They should be your
best resource for responding to and resolving
issues in a timely manner.
Association Lawyer
If the conflict cannot be resolved within the
HOA board, seeking outside help from a
mediator or arbitrator may be necessary. Reach
out to your community's association attorney
for guidance on the next steps.
