THE POWER OF
CREDENTIALS & DESIGNATIONS
In a homeowners' association (HOA), partnering with a community manager allows you to run
operations smoothly. Typically an employee of a management company, a community manager
works closely with an HOA's board of directors to provide many vital functions. Managers usually
oversee day-to-day work, maintenance, finances, and a variety of other important elements of your
association. To advance their careers, further their education, and prove their expertise, many
community managers seek industry certification and designations provided by the Community
Associations Institute (CAI). CAI is an international membership organization that offers educational
programs, leading to professional designations for community managers and other industry
professionals. Similarly, some states also offer or require community managers to obtain state-
specific certifications and licenses.
As a leading provider of community management services, Associa has earned some of the highest
credentials in the industry, including the Accredited Association Management Company credential,
Great Place to Work
®
certification, US Best Managed Company, and more. Our recognition is all due
to the 11,000+ team members who lead the
industry with unrivaled education, expertise,
and trailblazing innovation. Read on to learn
what HOA management credentials and
designations are, what they symbolize, and
how to achieve them.
Source: Community Associations Institute.
2022-2023. www.caionline.org.
