COMMUNICATION IS KEY
Effective communication may be the most important tool available to the
board of directors to facilitate a positive and cooperative spirit within a
homeowners' association (HOA). Board members need to connect with
individual residents and show that the HOA is run by people who care about
them—not just an impersonal bureaucracy.
Communication is most successful when it takes a variety of forms—
personal, public, written, and verbal. The more forms of communication
delivered, the better. You want to make sure that owners have plenty of
opportunities to receive or access information.
As the industry leader, Associa has more than 43 years of experience
communicating with thousands of communities, board members, and
residents. We're well-versed in the ins and outs of communication and
know what works. Read on for eight proven tools you can use to promote
transparency and effective communication across your HOA.
