A Friendly Hello
Moving into a new home is exciting. Meeting new neighbors,
strolling through the neighborhood, and organizing a new space
all contribute to that tingly-inside feeling. With a clean slate, new
residents of a homeowners' association (HOA) are eager to start
fresh. And as community leaders, it's the board of directors' job
to foster and nourish that positivity with a warm welcome.
To make a good first impression on behalf of the board and
the community at large, it's best practice to promptly deliver a
welcome packet, or a homeowner's manual, when a new resident
first moves in. A keepsake residents will likely reference again
and again, a welcome packet should include all the information,
resources, and tools needed to make HOA life enjoyable.
At Associa, we've spent more than 43 years assisting board
members as they walk HOA owners through their new
surroundings. To help board members draft a welcome packet
that's both useful and user-friendly, we're providing this welcome
packet checklist. Check off each section as you work to
create a comprehensive resource for each new homeowner
in your community.
