In a homeowners’ association (HOA), partnering with a community manager allows you to run operations smoothly. Typically an employee of a management company, a community manager works closely with an HOA’s board of directors to provide many vital functions. Managers usually oversee day-to-day work, maintenance, finances, and a variety of other important elements of your association. To advance their careers, further their education, and prove their expertise, many community managers seek industry certification and designations provided by the Community Associations Institute (CAI).
CAI is an international membership organization that offers educational programs, leading to professional designations for community managers and other industry professionals. Similarly, some states also offer or require community managers to obtain state-specific certifications and licenses. Download our ebook to learn what HOA management credentials and designations are, what they symbolize, and how to achieve them.