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MEANINGFUL MEETINGS AND GOVERNANCE 9. REVIEW YOUR GOVERNING DOCUMENTS. All board members could use a refresher of the legal documents which govern their community. A good association leader is one who understands their purpose along with what they can and can't do, enabling them to make the most effective and efficient decisions possible for homeowners. -Josie Flicek, CMCA®, AMS® Business Development Manager Cities Management 10. START FILING YOUR MEETING MINUTES. Take the time to review with your minutes and make sure last year's meeting minutes are scanned and filed electronically with an easy-to-read label for identification. A good file naming structure would be "community name-board meeting minutes-year-month." Getting organized one year at a time really helps those who follow in your footsteps. While a great management company will also keep these filed for you, it is important for boards to keep as well. 11. REVIEW YOUR ANNUAL PLAN. Take a moment today to review the annual plan for your community. Have you made changes? Has anything been deferred that may need attention now? Answering these questions will keep your board working with the most up-to-date information throughout the year. 12. CHECK-IN WITH HOMEOWNERS. When was the last time your board has taken inventory of homeowner interests in the community? Sit down together and create a list of constant themes you hear from homeowners. Can you address any of these issues? Alternatively, you can ask homeowners to identify their concerns with the polls feature in TownSq. -Lea Marcou, CMCA®, AMS®, PCAM® Community Association Manager Associa Chicagoland 3

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