Say Goodbye to Buyer's Remorse
It's an easy trap for boards to fall into: you find a new technology platform that promises
to create efficiencies for your community, quickly sign up online, zipping through the user
agreement, and then you integrate the new platform with your legacy systems without
thinking twice.
But beware: letting the excitement of a flashy solution blind your board can cause you to
overlook problems with the platform – and end up with buyer's remorse.
The next thing you know, your board has invested in a new technology platform, spent
countless hours learning how to use it, communicated the new changes to residents and
scheduled training sessions to help them get set up and trained, only to find out the
platform, although powerful, doesn't really help you achieve any of your community's
goals.
SO WHAT'S THE SOLUTION?
Asking the right questions.
In this ebook, we've polled our community management and IT experts from across the
continent to find out what boards should ask technology providers — and themselves —
when they're considering a new platform. By taking the time to thoroughly evaluate your
community's needs and a potential solution's capabilities, you're sure to find technologies
that will actually help your community solve problems and live better together.
Read on for expert-recommended questions to ask before you invest in your
community's next technology solution.
