Mike Holmes
Mike Holmes, Trusted Contractor and TV Host, is partnering with Associa to refine the standards and
protocols that today's Homeowner's Associations use to Make it Right™ for their homeowners.
Lea Marcou, CMCA
®
, AMS
®
, PCAM
®
Lea started with Associa Chicagoland in 2008, and then transitioned from Customer Care
Representative to Community Association Manager in 2010. She has worked with a diverse portfolio of
properties, including mid-rise condos, townhomes, single family homes and developer and commercial
properties.
Marisa Highsmith, CMCA
®
, AMS
®
, PCAM
®
As a community manager for HRW, Highsmith developed a strong background in apartment and
homeowners' association management as well as customer service. She now serves as a business
development manager in the Raleigh, North Carolina area.
Amy James, CMCA
®
Amy has been in the community management industry in 2009. She currently works at Associa
Chicagoland where she serves as property manager for The Gold Coast Condominium Association.
Jesse Dubuque, CMCA
®
Jesse Dubuque is the Director of Client Development for Associa Minnesota. He is responsible for
creating effective business plans, increasing brand loyalty, and improving customer satisfaction. Jesse
has been a licensed Realtor® in the state of Minnesota since 1999 and has been happily employed by
Associa Minnesota since 2008.
About the Contributors
