TEMPLATE
HOA MAINTENANCE VENDOR
PERFORMANCE REVIEW
Score Definition
5 Exceeds Expectations
4 Above Expectations
3 Meets Expectations
2 Needs Improvement
1 Unsatisfactory
PURPOSE
Evaluate maintenance vendor performance to ensure timely repairs, effective
preventive maintenance, and reliable service across the community.
Performance
Score
(1-5)
Comments
Work Order
Completion Time
Quality of Repairs
Preventive Maintenance
Execution
Emergency
Response Time
Communication
& Updates
Cost Control
& Budget Adherence
Vendor Coordination
Issue Resolution
VENDOR INFORMATION
Vendor Name:
Evaluation Date:
Evaluator Name/Title:
Community Name:
Contract Scope:
Service Type (Routine/On-Demand/Emergency):
