12
7
6
5
4
8
9
10
11
3
12
13
2
10. BE
APPROACHABLE
AND LISTEN.
Have an open-door policy and practice active
listening to help homeowners feel heard and
supported. As a community leader, your attitude
and listening skills play an essential part in your
effectiveness.
Board members who are approachable and make
it easy for homeowners to connect with them
often have a better understanding of their needs
and concerns. This will help the board serve the
community better and make changes that really
matter to residents.
