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6. HIRE A COMMUNITY
MANAGEMENT COMPANY
It can be difficult to rebuild trust when there are strong feelings of resentment
towards the board. A community management company acts as a third party
and offers professional guidance in repairing the relationship. Skilled in industry
best practices, a professional community manager can mediate and facilitate
communication between the board and homeowners. They can also support
compliance and financial matters to help you stay on top of your community
responsibilities.
When hiring a community management company, ask if they provide relationship-
building services, such as:
• Technology solutions to streamline communication
• Managing and responding to homeowner requests
• Preparation and distribution of budgets and reports
• Homeowner education and community living resources
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