05
3. THINK AHEAD
When board members are proactive, they
catch minor issues before they become
bigger or more costly problems for
homeowners. Thinking ahead also helps
boards prepare for meetings, maintenance,
and projects that could impact residents.
Your board can stay one step ahead of
community needs by:
• Creating agendas and sending them out
before meetings
• Anticipating homeowner questions and
drafting responses
• Addressing concerns quickly before they
escalate into problems
• Acting on requests and suggestions in a
timely manner
Thinking ahead demonstrates how much you
understand the impact of your decisions.
Homeowners appreciate proactive behavior,
which can create a greater sense of trust in
the board.
2
3
4
5
6
7
8
9
