For an association to be successful, the board of directors, residents, and management
staff must work together to maintain a healthy partnership. The following are six ways
board members can avoid conflict with the management company and support the
community's best interest.
1. UNDERSTAND ONE ANOTHER'S ROLES.
It's important for board members and management staff to have an accurate
understanding of one another's roles and duties. It's common for people to believe the
management staff controls and makes decisions for the board; however, this isn't the
case. The management team can only take action and execute at the direction of the
board. Misunderstanding responsibilities can create friction and prevent everyone from
doing their jobs correctly.
2. REMAIN OPEN-MINDED.
Serving on your community's board isn't a task that should be taken lightly. It's a big
job, and volunteers aren't expected to be experts on day one. Newly elected board
members can, at times, take an authoritarian or critical approach before having a sound
comprehension of their role and governing procedures, adding stress to collaborative
efforts. Start your position by rolling up your sleeves, listening, and learning. Staying
open-minded and educating yourself will signal a positive response and promote
harmony with fellow board members, partners, and the management company.
6 TIPS FOR SUCCEEDING WITH YOUR
HOA Management Company
