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Associa's 5-Star Customer Service Commitment

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Build Relationships Because our local team members live, work, and play in the areas they serve, they have a personal stake in seeing the community thrive. We deliver on our promises, and our clients can count on prompt and friendly service from a knowledgeable staff member eager to assist them. I wanted to take a moment to share my thoughts on our first year together as a team. I call it a team because, for the last 20 years, I feel the community had a company in place that was there to do a job, while Associa, from top to bottom, makes me feel like we are a part of a team. I appreciate the technology, the timeliness, and accuracy of information, but most of all, the attitude and the professionalism—which I feel is priceless. From digging deep into matters to the simplest of tasks, the staff has been such a pleasure to work with, and the residents often call me with positive comments instead of concern that would have in previous years felt like they had fallen on deaf ears. I am looking forward to many years together and appreciate your candor, friendship, and professional knowledge. Again, thank you." – Tim S "

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