COMMUNITY MANAGEMENT COMPANY
Managing a community is a significant commitment that takes ample time, knowledge, and
energy. While associations do have the option to self-manage, it's a big undertaking and
can be a full-time job. Hiring a professional community management company lightens the
board's burden and liability, providing peace of mind for both residents and leaders.
A community association management company is contracted by the board to help
them carry out specific duties. These companies generally administer the business affairs
and support maintenance, accounting, and other efforts. The management company
takes direction from and reports to the board, and doesn't make any major decisions for
the community.
Questions to Ask Before Choosing a Management Company
Selecting a management company is a serious decision—the effectiveness of a board is
often determined by the type of management they choose. To make the most of your
management company interviews, and decide who can best meet your association's needs,
ask the following questions:
• What kind of services do you provide?
• Are your services flexible?
• How much do your services cost?
• How are associations billed?
• How are your managers educated?
• What type of technology do you provide?
• How will you communicate with our board?
• Do you have additional resources, programs, or partnerships?
• How will you add value to our community?
• Are you up to date with current HOA regulations and laws?
• Do you have the proper licenses, certifications, and insurance?
