7. DO THEY HAVE ADDITIONAL RESOURCES OR PARTNERSHIPS?
A major component of completing a job on time and under budget is knowing the
right vendors and contractors are available to help. Ask about the management
company's partners and whether they can provide discounted services or
pre-vetted contractors for your community's projects.
8. HOW WILL THEY COMMUNICATE WITH YOUR BOARD?
Communication is the backbone of any good relationship, and that's especially
true for an HOA and its managing partner. Be sure to ask about the frequency of
their client communication and the tools and channels they use to communicate.
Are multiple options provided, such as text messages, apps, emails, or websites?
Will there be a way to reach someone after hours if needed? Also, will they
provide your board with opportunities to give feedback?