5. DO THEY HAVE THE PROPER LICENSES, CERTIFICATIONS, AND INSURANCE?
When asking about their experience, be sure to look into all of their applicable licenses,
certifications, and insurance. Your state may already have requirements in place for
doing business, but that won't always be the case. There are several nationally accepted
certifications you may want to ask about, including those from the Community Associations
Institute (CAI). Each one of CAI's certifications requires rigorous training and course work to
ensure the individual is prepared for the job.
6. WHAT TECHNOLOGY DO THEY OFFER?
Residents expect their HOA to offer technology that provides the same efficiency and
convenience they've grown accustomed to in all other areas of their lives. Find out what
tools are available for protecting funds, ensuring information security, and connecting with
your community. A management company's technology is vitally important because it can
streamline processes and give you peace of mind about security and transparency.
