What is a CAM?
The community association manager is the face, and an
employee, of the HOA management company. You may see
CAMs around the community, at meetings, or when you pay
your HOA fees. They work closely with boards to perform
many vital functions and resolve any complaints or issues
that come up along the way.
The CAM's responsibilities are defined in your community's
governing documents or your contract with your
management company. While they vary by association, the
most common CAM responsibilities include:
Administrative
• Overall operations and administration of the association in
accordance with board policies, governing documents, and
applicable local, state, and federal laws and regulations
• Contract negotiations and oversight
• Managing contractors and vendors
• Project management
• Insurance administration
• Assisting in member dispute resolution
• Meeting attendance and agenda preparation
Maintenance
• Building maintenance
• Grounds maintenance
• Inspections
Financial
• Preparing and executing the association budget
• Managing financial reports
• Collecting assessments
• Reserve fund analysis
• Billing
