Ebooks

L E A R N I N G TO WO R K W I T H E V E RY P E R S O N A L I T Y T Y P E As a licensed Realtor®, Certified Manager of Community Associations (CMCA), and the Director of Client Development for Associa Minnesota, Jesse Dubuque has been to countless community meetings over the years. So many in fact he noticed a trend—five different personalities that emerge among meeting attendees. While some personality types get a bad rep, every single one of them has an essential role in the annual meeting. Here's Jesse's brief rundown of each. Can you spot yourself in the group? Jesse Dubuque Director of Client Development Associa Minnesota 1. THE TALKER, A.K.A. THE OFF-TOPIC We all know a talker. At the annual meeting, this could be someone who rambles on and on without getting to the point or someone bringing up subjects that have nothing to do with the association. While everyone should be encouraged to talk, if the topic doesn't seem relevant after a couple of minutes, the community manager should offer to discuss the issue further after the meeting. If you feel yourself rambling, remember to wait until the official meeting is over to chat up your neighbors about the local sports team or newest restaurant. 2. THE FLY ON THE WALL The fly on the wall sneaks into the meeting, sits in the back, and keeps to themselves. This person may be shy or introverted. While they may not interact with the group very much during the meeting, the fact that they are interested enough to attend the meeting is a good sign that they're involved in the community. As a board member or community manager, you can gain a lot of information by engaging with this person. However, the trick is to do it in a way that is comfortable for them. This person spends a lot of time observing their surroundings, so once they get to know you, they can be a great source of information when it comes to finding out what's going on in the community.

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