Issue link: https://hub.associaonline.com/i/1072833
5. Provide Convenience with Technology. Technology has shifted how we function in most aspects of our lives and created heightened expectations towards effectiveness and efficiency. Here are five ways that technology can improve the community experience: 1. Create more transparency. Rather than leave document access to chance, create an overall sense of trust and transparency by using online document storage to easily access important information and communicate with key stakeholders. 2. Increase security. Technology platforms that provide guest authorization and customizable account access provide peace of mind that homes and data are secure. 3. Execute faster payments. One of the easiest changes you can make to improve your community experience is simplifying the payment process. Offering online payments ensures vendors are paid on time and reduces paperwork and delinquencies. 4. Meet homeowner expectations. With community living platforms that allow online service requests, account management features and poll options, community associations can now offer the same convenience homeowners 5. Reduce liability. Without digital storage options, residents may struggle to find minutes, records from annual meetings, proxies and more. With online document storage, records and processes can be tracked and accessed—ensuring the community continues to run smoothly. - Erin Baker Associa Regional Sales Director