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What Can a Community Website Do for Your HOA? Here are 14 Fresh Ideas.


With most people turning to the internet as a primary source of information, the most successful community associations are taking advantage of community websites as a way to conveniently share information with board members and homeowners.

When done properly, an HOA community website that can be accessed 24/7 can provide many benefits to your community and in most instances website maintenance is hassle-free. But, just what type of information should your community website contain?

Here’s a list of 14 key items to include when developing your community website:

  1. Welcome page for new homeowners
  2. Community news
  3. Community Rules and Regulations
  4. Governing documents
  5. Architectural forms
  6. Amenity information including pool hours, where to pick up keys, etc.
  7. Trash removal schedule
  8. Calendar of events
  9. Board member information
  10. Board meeting minutes
  11. FAQs
  12. General information i.e. emergency phone numbers
  13. Updates on recent repairs/upgrades
  14. An email blast tool that allows you to communicate with all registered email addresses at any time.

Community websites can be a great way to share important, timely HOA information as well as a great way to foster a sense of community among homeowners.

If you live in an Associa-managed community, you have access to a custom community website platform that makes it easy to keep your homeowners and board members in the know. If you’re an Associa client and you haven’t launched your community website, ask your Community Manager for details.


Kim Holmes joined Associa N.N. Jaeschke in 2013 as Business Development Director, bringing over twenty years of experience in sales and marketing to the organization. Ms. Holmes is involved with BIA-San Diego serving as Chair of the Events Committee and as a member of the Sales and Marketing Council. Want to work with Kim? Request a proposal!


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Save time, stay organized and get more done for your community with Associa's Board Meeting Pro tools. This free kit includes templates for creating HOA board meeting agendas, action item lists and meeting minutes, plus a parliamentary procedure chart to ensure your board meetings run smoothly.

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